IT Help Desk

IT Help Desk

IT Help Desk

IT helpdesk system for business is the foremost task that takes much of your time. When things go wrong, it is necessary to fix them quickly and painlessly because downtime is a loss of money. An IT helpdesk with expertise can help you out with this situation.
Get robust helpdesk service to gain effective productivity. We support your IT with a diverse range of technologies and platforms to deliver organized customer service. Help your customers to get a single point of contact regularly until the issue gets resolved. We ensure Instant service upon demand with seamless functions and smooth workflow.

ETECH SERVICES Provided

Remote IT Helpdesk

Our team of expert technicians helps you in IT related troubleshooting problems regardless of location and out of hour service.

On-site IT Helpdesk

Ensuring your professionals system works without any interruption along with desktop support, network and software issues support.

Network Operation Centre

RIMS: Help Desk, First Call Resolution, Asset/ Patch Management, EndPoint Management, Policy & Automation, Vendor Coordination

IT Help Desk

Customer Service

ETECH familiarize for great customer service and 24*7 availability for IT Support managed services.

Response Times

No need to wait for replies. Our response time is comparatively less than other managed service providers.

Experienced IT Team

Our team of experts are qualified and trained professionals with years of experience in relevant areas.

Customizes Plan

Fixed Monthly Fee for unlimited business hours support. Flexible Support Plans with onsite support.

We look at every area of business that relates to IT, existing Infrastructure, User interaction, Security, Licensing, Data protection, Industry standards and compliance requirements. We provide both remote & on-site IT support for small to midsize businesses. Our approach will give a complete Managed IT support service with a high level of customer service and consultancy.

Zentec IT Survices

We Offer a Wide Variety of IT Services

Global Technology

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Pure Methodology

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Startup Projects

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IT Infrastructure Managed Services

Third Party Maintenance

Third-Party Maintenance (TPM) for multi-vendor infrastructures extends the life of IT assets with up to 70% savings compared to the manufacturer

Design The Best SLA

Create a tailored SLA for your specific needs and budget or use one of our ready-to-go SLAs.

Our SLA Offers

ETECH SERVICES understands that every business context is different.
That’s why we offer data centers maximum flexibility with customized SLAs. Coverage window, intervention and repair time can all be updated whenever your maintenance needs change.
Open a support ticket in our customer portal, by phone or email – ETECH SERVICES Help Desk engineers are on hand to help 24/7/365.

Remote-Only IT Support Contract Basic

  • Desktop / Laptop upto 5 Units
  • File & Email Server
  • Network Management.
  • Support by Remote or Phone

Startup Business IT Support Contract

  • Desktop / Laptop upto 5 Units
  • File & Email Server
  • Network Management.
  • Support by Remote or Phone
  • Monthly 2 Visit

Small Business IT Support Contract

  • Desktop / Laptop Upto 10 Units
  • File & Email Server
  • Telephony Systems.
  • Network Management
  • Support by Remote or Phone
  • Support by Remote or Phone
  • Monthly 4 Visit

Medium Business IT Support Contract

  • Upto 25 Units
  • Desktop / Laptop / Server
  • Telephony System
  • File & Email Server
  • Network Management
  • CCTV Network Support
  • Support by Remote/Email/Phones.
  • 2 Weekly Visit

Large Business IT Support Contract

  • Upto 50 Units
  • Desktop / Laptop / Server
  • Telephony System
  • File & Email Server
  • Network Management
  • CCTV Networks Support
  • WiFi Maintenance
  • Support by Remote/Email/Phones.
  • Visit Every Alternative days
  • Call for Price.

IT Contract For Call Center

  • Annual Or Monthly IT Service Contract for Call Center Karachi, Lahore, Islamabad.
  • Call for Price.

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