IT Managed Services

Solutions We Offer

ETECH SERVICES provides specialist IT network infrastructure services. Established to complement our networking products and systems supply and services company, we draw on the experience gained since 2013 in specification, genuine product procurement and implementation of networks to businesses across all market sectors.

We help customers to maximize their competitive advantage through asset value optimization and best practice business efficiencies. Focusing on service excellence at all times, we offer:

Indoor Wi-Fi Solution

Wi-Fi is the fastest growing wireless technology in the world. It's fast, cheap, easy and convenient.

Infrastructure Design Services

Our services focus on Project Management and Design of Facility requirements for Technology Infrastructure

IP Network Solutions

IP network services are the foundation for any computing environment.

Server & Desktop Virtualization

Consolidate the number of physical servers in your environment by taking advantage of server virtualization technologies

Network Security Solutions

We provide best security solutions and customer services

Authorized Service & Support

ETECH offers a full support approach in managing your IT infrastructure throughout the technology lifecycle

Outdoor Wireless Solution

We’ve partnered with industry leaders such as Ubiquiti Networks and Cisco Systems to best leverage their wireless technologies

Data Storage Solutions

Storing information and managing its storage is critical to a company's behind-the-scenes success

Communication Solution

We help clients integrate traditional communication tools with collaboration technologies that provide new ways to communication

Our Case Studies

IT Solutions & Projects

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Workflow Management

IT Networking

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Data Machine Learning

IT Networking

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Workflow Management

IT Networking

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Managed IT-Services

Managed IT Support and Services are designed to ensure that businesses utilize the latest technology to gain from their investments, detect threats and support work progress. Outsourcing Managed IT services have the benefit of mitigating the cost of maintaining an in-house experts team.

ETECH SERVICES never failed to give our clients what they really need for their business IT. As your Partner, we proceed with understanding IT Infrastructure and analyze your IT demands. Then we suggest the best plan which suits your IT to run your business smoothly. We cover all range services which suit small to big size companies. You may get impressed with our Managed IT service Plans which helps to plan your IT Budget. Our level of agreement is transparent with no hidden cost.

Our services leverage

Managed IT security services

Our service includes security monitoring management, vulnerability management and threat management.

Remote Monitoring Management

With proactive monitoring, we act as primary support with consideration of your IT infrastructure health and maintenance.

Patch management software and Updates

Considering your security risks, we regularly update software with the latest patches released by application software.

Vendor Management system

Established from vendor selection, risk assessment, contract negotiation, Onboarding, managing performance and monitoring to mitigating risk.

IT Procurement

Get timely updates and license renewal coordinations, cost-effective hardware and software by our partnership with the leading IT industry.

Hardware Replacement Service

Reduce hardware maintenance cost with extended lifetime of equipment and advanced hardware replacement.

Ticketing

Handle customer conversations over phone, chat, emails, live chat, social media. Also provides IT support to the internal department.

Unlimited Tech-Desk

Customized desk support based on your company size and requirements from local desk, centralized desk and virtual desk.

Escalation & Onsite Services

Level 1,2,3 staff segmentation who reports you about the resolution plan until resolved with an empathized attitude towards customers.

System Administration

End-to-end service for high availability & performance. Monitoring and preventing issues are a major focus in system admin support.

IT Roadmap and Consultancy

Our business roadmap contains long-term scalable strategic planning, new technology and upgrade software.

Why choose ETECH as your Managed IT Service Partner?

We help customers to maximize their competitive advantage through asset value optimization and best practice business efficiencies. Focusing on service excellence at all times, we offer:

Customer Service

ETECH familiarize for great customer service and 24*7 availability for IT Support managed services.

Response Times

No need to wait for replies. Our response time is comparatively less than other managed service providers.

Experienced IT Team

Our team of experts are qualified and trained professionals with years of experience in relevant areas.

Customizes Plan

Fixed Monthly Fee for unlimited business hours support. Flexible Support Plans with onsite support.

We look at every area of business that relates to IT, existing Infrastructure, User interaction, Security, Licensing, Data protection, Industry standards and compliance requirements. We provide both remote & on-site IT support for small to midsize businesses. Our approach will give a complete Managed IT support service with a high level of customer service and consultancy.

Zentec IT Survices

We Offer a Wide Variety of IT Services

Global Technology

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Pure Methodology

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Startup Projects

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IT Infrastructure Managed Services

Third Party Maintenance

Third-Party Maintenance (TPM) for multi-vendor infrastructures extends the life of IT assets with up to 70% savings compared to the manufacturer

Design The Best SLA

Create a tailored SLA for your specific needs and budget or use one of our ready-to-go SLAs.

Our SLA Offers

ETECH SERVICES understands that every business context is different.

That’s why we offer data centers maximum flexibility with customized SLAs. Coverage window, intervention and repair time can all be updated whenever your maintenance needs change.

Open a support ticket in our customer portal, by phone or email – ETECH SERVICES Help Desk engineers are on hand to help 24/7/365.